A Frustrated Secretary The secretary was on the phone. Her computer's C...
A Frustrated Secretary When I worked in Georgia State University Library in 1994, one of my duties as a Library Assistant II was to buy supplies for the Reference Department. Librarians would tell me weekly what supplies they needed. I'd call in the order to Admin and get it approved. Then, I would go to the 4th floor to Admin and get the library's card to charge for the supplies in the department that actually filled the order and carry them back to Admin, return the card, then carry the box down to my desk and distribute the items. On one of these trips, I had to wait for the secretary, who was on the phone at a desk with her computer's CPU on it, open. I cringed, because lay people don't know to be careful about static electricity, and she was wearing a blousey shirt. So, I went over there and listened. Since it was quiet, I could hear parts of the other end of the conversation. The library apparently had a contract with Dell for tech support. This poor secretary was...
